
Customer Service
Return Policy
We’re sorry an item didn’t meet your needs! Please read our terms to see if it is returnable:Hummert Return Policy:
- Customer is responsible for return shipping cost and method
- Item(s) MUST be in resalable condition to receive credit
- Amount of return is dependent on time surpassed since receipt
- 0 - 45 business days – returnable, 20% restocking fee
- After 45 business days – non-returnable
- Special order items – non-returnable
Don’t know when you purchased this item? Check My account for your previous orders and invoices.
If you would like to continue with a return, please contact customer service for a Return Authorization.
Certain items are not returnable at any time. These include:
- Any grass, vegetable or flower seeds, bulbs, or live plant material.
- Books with protective seal removed
- Made-to-order and special order items
If you have any questions, feel free to Contact us.