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Billing Information:

All prices, unless otherwise indicated, are; cash, check or credit card, FOB our Dock. We ship most orders via UPS however due to size, weight, or hazardous restrictions some orders must go via truck. In some instances, extra charges are required for boxing, crating, hazardous materials or special handling. Please contact our sales department for further details. UPS charges are added to your invoice. We will process truck shipments on a prepaid and add basis ($15 fee applies, which buys into our discounted freight rates) or ship collect. Airfreight, in most instances, will be invoiced separately. We cannot ship COD, except via delivery on our trucks.

Hummert sells at wholesale for growers, educators, researchers, government agencies, institutions, landscapers and garden centers. Volume (order quantity) discounts (case lots, master carton, pallet pricing and manufacturers specials) are available only at time of order. We do not offer early pay discounts unless indicated on the invoice. Anticipation discounts are not available unless extended by the vendor. We will be happy to quote on large orders for institutions, government agencies and special projects. Please contact our sales department for further details.

Our standard credit terms are NET 30 days from date of shipment. Invoices are created and mailed the day following shipment, to the billing address you specified at the time of order. We do not invoice for items not shipped. We can offer a pro-forma invoice for a modest fee. In many instances, (e.g. government agencies and school districts) we cannot submit an invoice for payment, unless we have shipped the items. While we make every effort to keep accurate prices, there can be a price change, therefore orders are invoiced at the price in effect at the time of shipment and are subject to change without notice.

Invoices consist of only an original with a remittance strip. Please include the remittance strip with your payment to insure proper credit. If for any reason your payment does not agree with the invoice, please include an explanation with payment.

Monthly statements are mailed on the last business day of each month if your outstanding balance exceeds $25.00. Late charges of 2.00% are computed at this time on all past due invoices. We recommend you pay from invoices rather than from a statement. Unless special arrangements have been made with the CREDIT DEPARTMENT, invoices over 30 days old may be considered delinquent. At 30 days past the due date an account will be placed on credit hold and further shipments may be suspended until such balances are paid or satisfactory arrangements have been made with the CREDIT MANAGER.

Please contact the following departments for billing information:

Payments, due dates, missing invoices
Pricing or product discrepancies/complaints
Lost or damaged shipments
Export Orders
Quotations

Has your address changed? Please fill out our change of address form.

 

Terms & Conditions of Sale:

Ordering and Acceptance of goods shall constitute assent to the following:

ACCEPTANCE OF ORDER: We reserve the right to refuse any order, with or without accompanying payment, until it has been audited, approved, and accepted by an authorized representative at Hummert International™’s main office in Earth City, Missouri, USA.

CONFIRMING ORDERS: Any order received at Hummert International™’s main office that has not been designated as a confirming order will be treated as a new order. Any freight or other expense incurred due to a confirming order not being so noted and then duplicated, will be charged back to the customer. Requests for proof of delivery which confirms receipt of shipment to delivery address are subject to a $25.00 charge.

PRICES: All prices are subject to change without notice. All orders will be invoiced at the price in effect at the time of shipment.

PACKAGING AND HANDLING CHARGE: All merchandise ordered for shipping via UPS or USPS will have included with the shipping charges, a $3.25 packing and handling charge per individual package. A $4.75 boxing charge will also be assessed on certain items, such as most bagged goods, containers, trays, grass seed, etc. Please consult with our sales representative when ordering this type of merchandise.

CREDIT: Those who desire credit with Hummert International™ please see our credit application page.

TERMS: Payment for merchandise is net cash or check with order unless approved credit with Hummert International™ has been established. All invoices other than net cash or check shall be governed by the credit terms currently in effect and as found on reverse side of Picking List and/or Invoice. Your acceptance of merchandise shall constitute your approval of these terms.

RETURNED CHECKS: There will be a $25.00 charge for all checks returned for whatever reason.

GOVERNING LAWS: This contract shall be governed by and construed in accordance with the laws of the state of Missouri. Missouri courts, specifically either the Circuit Court or Associate Circuit of St. Louis County, Missouri, or the United States District Court for the Eastern District of Missouri, shall be the sole and exclusive forum for disputes arising out of this Agreement, except that seller shall have the right to waive this clause and bring suit in any other court of competent jurisdiction.

CLAIMS AND SELLERS LIABILITY: All claims for alleged defects in goods or shortages shall be deemed waived unless made in writing to seller within 10 days of receipt of merchandise by buyer. Buyer shall afford seller prompt and reasonable opportunity to inspect alleged defective goods. Seller liability shall be limited to the replacement of any defective goods, which in no event shall include buyer’s costs, lost profits or good will, or any other special or consequential damages.

EXPORTS: Please see our export page.

WHOLESALE ACCOUNTS: To maintain a wholesale account status and be sent our biannual catalog and other publications, at no charge, we must request an annual purchase of at least $500 or more.

HUMMERT MIDWEST DELIVERY SERVICE: Please write or call for our delivery brochure which specifies delivery zones available and schedule.

QUOTATIONS: We welcome the opportunity to bid on quantity orders. Upon receipt of your request, written, by phone or otherwise, we will furnish firm price quotes for 30 days, unless otherwise stipulated.

MINIMUM WHOLESALE SHIPPING ORDERS: Due to the cost of filling, packing and processing of an order, we ask that all wholesale shipping orders be at least $50.00 or more. Orders less than $50.00 will be accessed a $5.00 minimum order fee.

SHIPPING: All merchandise purchased from Hummert International™ will be shipped F.O.B. our warehouse or shipping point. Freight charges are collect and goods become the property of the buyer upon acceptance of the goods by the buyer’s agent (by the carrier) in good condition. The carrier is responsible taut buyer for the complete and safe delivery of goods. We reserve the right to make partial shipments, unless otherwise expressly stipulated. All such partial shipments shall be separately invoiced and paid for when due without regard to subsequent deliveries. It is the buyer’s responsibility to file claim with the carrier, if the carrier fails to deliver the goods complete and in good condition. Hummert International™ will be happy to furnish advice in filing claims upon buyer’s request.

PREPAID TRUCK FREIGHT: Customer requesting prepaid truck freight which is later invoiced will be assessed an additional $10.00 processing charge for this service.

 

Return Policy:
Customers have up to 30 days to return Hummert Stocked Products with no restocking fee, provided they obtain a Return Authorization Number from customer service (314-506-4500). Defective items also require a Return Authorization Number from customer service.
Customers also have up to 45 days for any return with a 15% or more restocking charge. We must request that merchandise be RETURNED PREPAID and in RESALABLE CONDITION, for a merchandise credit to be issued, less the original shipping and handling. After 45 days we will be unable to accept any returns, due to the seasonal nature of our horticultural business.
Due to state regulations, we cannot accept the return of any grass, vegetable or flower seeds, bulbs, or live plant material.
DROP SHIP PRODUCTS ARE SUBJECT TO THE VENDOR'S RETURN POLICY AND MAY EXCEED 25% RESTOCKING CHARGE PLUS FREIGHT.

MADE TO ORDER PRODUCTS ARE NOT RETURNABLE.

Please contact our Customer Service Department for a Return Authorization Number or if you have any questions.

NEW WHOLESALE COMMERCIAL ACCOUNTS: We request that your first order be at least $100.00 or more.






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